Privacy Policy

The following statement discloses the privacy practices of Panda Restaurant Group, Inc., including Panda Express, Panda Inn and Hibachi San (collectively, "Panda" or "we" or "us"), effective September 22, 2005. By using and/or browsing this Site, you agree to this Privacy Policy, the Legal Statement and all applicable laws governing its use. Be sure to check this page periodically for updates, as your continued use of this Site signifies your acceptance of any changed terms. Panda reserves the right to revise this Privacy Policy at any time and without notice. Any such revision will be effective immediately upon its posting on this Site.

Information Collection and Use

Panda is the sole owner of the information collected on pandaexpress.com, pandainn.com, hibachisan.com and pandarg.com (collectively, this “Site”). Information is collected about you when you use and/or contact us through this Site including, without limitation to, information you provide on registration pages and other online forms, surveys, and through submissions through this Site. We will not share, rent or sell the information to anyone in any way not described in this statement, or authorize any of our third party partners to sell or rent any such personal information. We only gather personal information when voluntarily submitted as discussed within this statement.

We may at time administer surveys, hold contests, or supply special offers to our database of users who have elected to let us contact them by e-mail or text messaging. Participation in any of these on-line programs is voluntary, and our guests will always have the option to not supply information and/or opt out of programs. Information collected may include contact information, demographic information and opinions. Information may be used by third parties working on our behalf to contact a guest if they have won a contest, send special offers, or help us to determine the likes and preferences of consumers to better enhance our food, restaurants, overall customer experience, websites, and marketing. We will never make any of the information collected available to third parties other than solely on our behalf.

The information collected may be combined with other information collected about you and may be used to help us better understand and serve our customers including, without limitation to, responding to your requests for information and/or services, providing you with information about new products or services, enhancing our customers’ and Site users’ experiences in our restaurant locations or on this Site and conducting research and analysis and to otherwise measure the effectiveness of Panda’s online and offline marketing efforts.

On-line Application

In the “Join Our Team” section of our web sites we have an employment application. The completion of this form is voluntary, and all information collected is routed to Human Resources in the form of an e-mail. Information you submit online through this Site may be shared by and among Panda and its subsidiaries and affiliates. We protect the confidentiality of such information sent to Panda; however, this online Privacy Policy does not apply to any emails and faxes you send to Panda.

Cookies

When you view our website we may store information on your computer called a “Cookie.” A Cookie helps us to tailor our website to match your preferences and interests. Most Internet Browsers allow you to erase, block or give you a warning before a Cookie is stored. You will be able to visit most of the areas on our websites without a cookie being stored. Further information about cookies can be found at http://www.microsoft.com/info/cookies.htm.

Links to Other Sites

We do occasionally provide links to 3rd party websites on our websites. We add these links to provide further information and enjoyment of your web experience from our websites. We try to thoroughly review the websites we link to; however, we are not responsible and have no control over the content, privacy practices, policies or information collection practices of those pages. These websites may use their own cookies or solicit personally identifiable information from you. Please read the privacy of any website you visit before providing them with personal information.

Age Restrictions

We love having your children visit our websites with you, and hope our websites are fun and educational for your children. However, child privacy law states you cannot provide us with personal information if you are under the age of 13. If you do provide us with personal information, you represent that you are at least 13 years old. We ask that parents register any Panda Cards purchased for their children in the name of the parent of guardian. We do not knowingly request, solicit or collect personal information from any person we know to be under the age of 13. In the event that we receive actual knowledge that we have collected or received personal information from anyone under the age of 13, we will immediately delete that information from our database as soon as practicable. If a parent or guardian becomes aware that his or her child has provided personally identifiable information or otherwise made posts to this Site, the parent or guardian should contact us so that we can delete such information.

Confidentiality and Security of Personal Information

We will use reasonable efforts to keep your personal information private and, except as otherwise provided in this Privacy Policy. We will not share the personal information with any third parties, unless such disclosure is necessary to (a) comply with a court order or other legal process, (b) protect your rights or our property; or (c) enforce the Legal Statement of this Site. Although we take measures to safeguard against unauthorized disclosures of personal information, we cannot assure you that personally identifiable information that we collect will only be disclosed in a manner that is consistent with this Privacy Policy.

Contact Us

If you wish to change or delete your registration information or opt-out of any promotional materials please contact us at “Contact Us”. To update your information concerning your Panda Card please go to our gift card disclaimer page.